Your Complete Account and Payment FAQ
This page is your starting point when something isn't quite right — or when you just want to understand how things work before your first deposit. We cover the full wallet flow: how JazzCash and Easypaisa payments clear from your phone to your account balance, how Raast transfers are processed on our end, and what to do when a transaction sits in
pending status longer than expected. Withdrawals are addressed in full too — which wallet you can use, what verification we run before a transfer goes out, and how your account history records each transaction so you can track the status yourself. For account management, you'll find answers on updating your mobile number, resetting your access credentials, and switching between mobile and desktop
without losing session data. Cricket and sportsbook questions are at the bottom of the FAQ list, including how PSL matches sit inside the sports section and what needs to be active on your account before placing a wager. If you don't find what you need in the entries below, our support channels are listed further down this page.
- JazzCash
- Easypaisa
- Raast
- Bank Transfer